I occasionally see hearing device users for emergency appointments, whether they are my patients or here on vacation, who have had sudden problems.
First, if your hearing device goes dead, don’t panic. It is often a simple problem that can be fixed easily.
Could it be a dead battery? I frequently hear that “it’s a brand-new battery”. Where did you buy your batteries? The drug store? Target? Walmart? Those batteries have been hanging around for so long and usually have not been stored properly, so it may simply be a bad battery. Try switching the good battery from the working hearing aid into the dead one. If it works, it was the battery. Remember, there is a downside to cheap batteries.
If you have checked the batteries and the hearing device still won’t work, change the wax filter. Most hearing devices today have a filter to protect the hearing aids from wax. Change the filter. Most of the time, this fixes the hearing device. Also, remember that you should change the filter at least once a month.
Today’s hearing devices are very reliable and I rarely have to send hearing devices in for repair. If you have a problem, try these simple steps. Your user manual also has helpful tips for troubleshooting your hearing devices.
If you would like more information, give us a call at 727-323-2471.
Susan E. Terry, Au.D., F-AAA, F-NAP
Doctor of Audiology
P.S. We are here to help if you have any questions about your hearing feel free to give us a call at 727-323-2471